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3CX PHONE SYSTEM KEY FEATURES in South Africa

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3CX Phone System

  • Open - based on the SIP Standard
  • Works with all major:
  • SIP Phones
  • VoIP Gateways
  • VoIP Providers
  • Industry recognized

Runs on Microsoft Windows

  • Runs on standard server hardware
  • Runs on Windows XP, Vista & 7, 2003 & 2008 Server
  • 3CX Phone System certified on Windows Server

Completely Software Based

  • Easier to manage, Scales better
  • Run on existing Windows machine or virtualize it!
  • Backup PBX to disk - quick restore to another PC!
  • More features, better integration

Save Costs & Increase Productivity

Samsung Virtual Office
  • High-Value, Low Cost PBX
  • Cheaper to scale
  • No need to hire expensive PBX consultants
  • Lower Call Costs
  • Connect your offices together
  • Increase Productivity

3CX Is Easy To Install

  • Install 3CX in minutes with the installation wizard
  • Automatically configure VoIP providers and gateways

Easy Administration

  • Just another Windows application
  • Manage from anywhere in the network - web-based
  • Monitor with any popular network monitoring package

Easy Phone Management

  • Automatically configure popular SIP phones
  • Includes phone book, MWI, BLF, Intercom and paging

Competitive Pricing

  • Low cost, Unlimited extensions
  • License based on number of simultaneous calls 4, 8, 16, 24, 32, 64, 128

Unified Communications

  • Presence of other extensions
  • Voicemail to email
  • Receive fax via email as PDF
  • Instant Messaging
Samsung Office in a Box

CRM Integration

  • CRM Integrates with Outlook 2003, 2007 & 2010
  • Click to Dial, Call Journaling, Call Pop-up on

CX Delivers Employee Mobility

  • Easily set up remote extensions using 3CX Tunnel
  • Forward calls to mobile when out of office
  • Based on office hours, Caller ID
  • Allow user to send to company voicemail
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Easy Call Control with 3CX MyPhone

  • Desktop Call Control
  • Launch calls in a few mouse clicks
  • One-click call transfer to other extensions or voicemail
  • Monitor lines & queues
  • View all call history
  • Create and manage conference calls
  • Works with standard phones and softphones
  • Configure call forwarding options when away / out of the office
  • Instant Messaging
  • See user status

Call Center Features with 3CX MyPhone

  • Real time agent & queue status and statistics
  • Additional advanced queue strategies
  • Agent features and more detailed reporting
  • Call Back
  • Listen in, Listen & Whisper and Barge in
  • Wrap up time
  • Boost your companies' customer service!

Enterprise Features

  • Enterprise features come as standard
  • Powerful and flexible IVR
  • Call queues
  • Paging and intercom


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